100% Satisfaction Guarantee

Submit your Turkish citizenship or (J) residency application with confidence, knowing that it’s backed by our 100% money-back guarantee on agency fees. If you are not completely satisfied within 30 days of your purchase, we will provide a full refund minus any agency or associated fees incurred.

How It Works:

  1. Contact Us: Reach out within 30 days of your purchase to request a refund.
  2. Prompt Response: We will respond to your request within three business days.
  3. Eligibility: Refunds are available if you're deemed ineligible for our services at any point.
  4. Case-by-Case Evaluation: Requests outside these policies will be evaluated individually.

Please Note: Refunds do not apply to payments made to the government or third-party entities involved in your application (e.g., entry fees, taxes, card fees, filing fees, biometrics, translation fees, notary fees, embassy fees).

Agency Fees

Our agency fees cover the expertise, resources, and administrative support required to ensure the successful processing of your application. These fees are non-refundable, as they reflect the effort and work already undertaken on your behalf from the moment we begin your case. We are committed to delivering high-quality service, guiding you through each step of the process with precision and care.

Health Insurance Cancellations

Cancellations of foreign health insurance policies can be processed with valid justification in accordance with standard practices across all insurance providers.

Third-Party Payments

We are unable to refund payments made directly to independent realtors, translators, notaries, or attorneys under separate agreements.

RFE Support Guarantee

If you receive a Request for Evidence (RFE) or a similar notice due to an error on Ikamet's part, we will assist you in responding at no additional charge. However, if the RFE is due to missing documents despite our prior warnings, a $495 fee will apply for processing and application replacement. In certain cases, we may also provide access to our network of attorneys.